Shipping policy

SHIPPING POLICY

Business Name: UNMSKD REVEALED ART
Email: revealedart3@gmail.com

ORDER PROCESSING (PHYSICAL PRODUCTS)

All UNMSKD physical products are made to order and fulfilled by our trusted production partners.

Orders are typically processed within 2–5 business days (excluding weekends and holidays). During busy periods, processing times may be slightly longer.

Once your order has been processed, it will be shipped to the address provided at checkout.

SHIPPING TIMES (PHYSICAL PRODUCTS)

Estimated delivery times:

UK: 3–7 business days
Europe: 5–10 business days
International: 7–15 business days

Please note that these are estimated delivery times and are not guaranteed.

SHIPPING COSTS

Shipping costs are calculated at checkout based on your location and the items ordered.

ORDER TRACKING

Once your physical order has been shipped, you will receive a confirmation email with tracking information (where available).

DIGITAL PRODUCTS (e.g. JOURNALS, DOWNLOADS)

Digital products are delivered electronically and do not require shipping.

Once your purchase is complete, you will receive:

A download link on the confirmation page, and/or
An email containing your digital file(s)

If you do not receive your download within a few minutes, please check your spam/junk folder or contact us at [Insert your email].

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

DELAYS

While we aim to meet all delivery estimates, delays can occasionally occur due to factors outside of our control, including:

High order volumes
Postal service disruptions
Customs processing times

UNMSKD is not responsible for delays caused by external shipping carriers.

INCORRECT ADDRESSES

Please ensure your shipping address is correct at checkout. UNMSKD is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

LOST OR DAMAGED ITEMS

If your physical order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date) at revealedart3@gmail.com.

We will work with our fulfilment partners to resolve the issue as quickly as possible.